I’m pretty disappointed with the dress. We ordered this custom to make sure it fit well for my daughter’s prom. The dress we got was not what was advertised. 1) The shape of the dress was different. I thought maybe it would look better on but the bottom was straight and not narrow. It wasn’t the look advertised and definitely not what we wanted. 2) The embroidered design was not the same and missing in some of the sections. There was a sheer fabric with a pattern but it was a completely different look. What we got looks like a lower quality dress and not good enough for HS prom. 3) The dress we received had a beaded design that was noticeable and did not blend in with the color of the dress resulting in a look we did not want. I wish I can attach pictures.
Custom dresses can not be refunded on Ruby Fashion but they did allow a partial reimbursement which seemed like a courtesy but in the end I basically paid for another dress, not what I ordered. The only thing I can say is that their shipping and delivery was on time and customer service was responsive and nice via email. Other than that I feel scammed because they advertised one dress and sent another and they took most of my money.

Lovee this dress for my reception. Classy and well made. Jas built in support.

Very carefully packaged and great quality. Perfect size and fits great, as expected. Very accurate color, exactly what I ordered. Absolutely gorgeous for a formal dress and arrived early.

Beautiful dress! And fit like a glove straight out the packaging. True to size.

Affordable luxury! The material feels expensive, and the fit was just right. Worth every cent!